More Power to Customers, Less Power to Amazon.

Amazon the biggest Online marketplace over the years faced challenges with counterfeit and defective products. Lawsuits were filed against Amazon but Amazon cleverly escaped from the damages. But this time Amazon’s power has been taken and now Amazon has more issues to deal with. Amazon always represented itself as a platform where users post products to sell and escaped the liabilities via Section 230.

Section 230 states the platform can’t be held liable to the content that users post on their platform. But Amazon is not just a service. Angela Bolger a citizen of the United States of America recently purchased a replacement battery from Amazon. The battery was defective, while she was using the laptop on her thighs it heated and burst. She has to face third-degree burns on her arms and legs.

The San Diego Superior Court previously decided Amazon can’t be held liable for any damages because It acted as a service provider. But in a recent hearing of the Court the final decision was this:

“Whatever term we use to describe Amazon’s role, be it ‘retailer,’ ‘distributor,’ or merely ‘facilitator,’ it was pivotal in bringing the product here to the consumer. Under established principles of strict liability, Amazon should be held liable if a product sold through its website turns out to be defective.”

Amazon as an online marketplace has several challenges to face. But that can’t be an excuse for the quality of products that are being sold on Amazon. Amazon needs to set some sort of quality measures to improve the quality of products sold on its platform. It is Amazon’s responsibility as the biggest player in the market to set the right measures. Thanks for reading. Stay Safe! Stay Humble!.

manorinfinity Written by:

Complex Problem Solver, Outloud Thinker, An Outstanding Writer, and a very curious human being

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